Disappointed with the quality
April 25, 2013
I was very excited when i saw this item from M&D online. Hence, i quickly go and hunt around trying to get it. As i am not staying in US/Canada, finaly i found one shop seling M&D product in Singapore. and i purchased a lot of M&D items for my 3 y.o. And this Spelling one is my favirate. However, when i opened up the box and clean the letters, i noticed that there are some thorns on the wood letters, which could hurt my little girls' fingers. So i was trying to trim it away. However, when i found out that nearly more than 30 leters are having the same issue, and some letters have a few places with the thorns. I gave up. I was so diaspointed that i could not give this to my little girl to play and learn since it is going to hurt her hands/fingers.
So in the end, i have to go back to the shop to exchange to return. But the shop owner refused to exchange/return for me. Reason being that wood products are all like that, and it is normal to have thorns. THis is totally unreasonable, and what an exerience for my fist M&D item purchasing -- Disappointing...
This product review was collected by the manufacturer.