Shari, it's so true, the cup holder is no good.
March 20, 2015
Items works well, and my kids are able to buck themselves. The cup holder is not good, as the cups would always fall out. Thought it was me not using the right cup or procedure. But reading Shari's review kinda confirms it's the design, and maybe it's like that for other make/models too.
* This product review was collected by the manufacturer.