Would not purchase for a newborn
We have 2 older Evenflo convertible car seats, a Triumph and an older Symphony for my 3-year-old. We started using these seats for her when she was about 8 months old and we love them both. They are comfortable for her, provide a lot of support and we feel good about her riding in them.
My 4-month-old hates her infant seat, so I decided to do some research for a convertible seat for her. After searching through reviews and various sites, I saw that this Evenflo was highly rated, with the upgrade (from our previous seats) of the easy LATCH install. The seat is large and roomy and provides a lot of comfort for my daughter. As she grows we will love this seat. And it was extremely easy to install, which is great.
But my issue is the same as many I've seen since we got the seat - the infant head rest ... we are using the body insert and the head rest for our daughter - 4 months, 14.2 lbs and about 24" - and it appears the head rest pushes her head forward, which is both uncomfortable for her and unsafe. We did place a rolled up towel under the seat to provide further recline, but I'm still not fully comfortable with the way her head is positioned. I tried to take the head rest out, but then her head fell way to the side when she fell asleep, although when awake her head is positioned properly.
I am going to try a pool noodle instead of a towel, and see if that helps. With all of the feedback on the head rest, I would think that Evenflo would provide an alternate head rest. If the back of the head rest was flat, that would alleviate any concerns. You really only need the wings to keep the baby's head from falling to the side.
I would recommend this car seat to a friend with an older baby who is larger and has more head control. Essentially - if the infant insert is needed, then either use the infant seat, or go with a different convertible seat. If the pool noodle does not seem to help, we may have to return the seat. It is unfortunate because once she outgrows the inserts, this seat would be wonderful.
* This product review was collected by the manufacturer.