I just got back from a family trip to Chicago, and wanted to share my experience using the Pivot Travel System since it was great to have during our trip!
Overall, the Pivot TS is really nice looking. It doesn't look or feel bulky. It balances function with high quality design and features. Right out of the box, it only took a few minutes to get the stroller assembled and to figure out the different settings on it.
The infant car seat has extra squishy padding in it that seems super comfortable (I kind of want that for my own car seat!). While that makes it a little bit tighter squeeze initially, it does seem to adjust around the baby inside the seat. It also has that squishy padding around the head instead of having one of the separate, removable head pads that you constantly have to readjust like you might find in other car seats. As far as the installation, my husband reports it's about the same level of difficulty to install correctly and safely, needing you to take special care that it's tightened down to the seat enough. The removable carrier does seem to be a little bit lighter than others I've used in the past, which is a definite plus for those of us who tire from lugging around a baby in a seat more than a very short distance! What I think I appreciate the most about the car seat itself is the imprint on the chest buckle with a reminder and a depiction of correctly placing it at chest level- that is such a common mistake people make! Hopefully this serves to get a lot more people to use their car seat correctly and safely.
I love the stroller! And so does my almost 4-year old, who has taken it on as his job to push his baby sister around in it, to both of their delight. Because it rolls so smoothly and has good, smooth turns, even a small child can navigate it around with ease! So that certainly made it a great stroller to have while going through a busy city and museums. You can use it with the car seat base, or it has another piece you can attach that can be flat or pushed up into a toddler seat. What's especially nice about all of these settings is that they can be forward facing or backward facing. Within the toddler seat setting, there is an easy buckle underneath to secure the seat, and then an easy strap on the back to adjust the recline angle. The stroller easily collapses and sets back up. There is a storage compartment underneath, which works great for holding the diaper bag. Our older child also discovered this was a great place to ride, so while I'm sure it wasn't designed for this purpose, it has the added bonus of being a supportive seat for a 35 pound child! It also has an adjustable canopy over the top that features a wind vent in the back and also goes down far enough in the front to keep the elements from blowing into the baby's face. This canopy is much better in this sense than other strollers I've used.
What I like best about the stroller is that it fits the balance of other strollers I've had in the past- either just a car seat stroller, just a giant cumbersome stroller, or just a small, flimsy umbrella stroller. This is like the perfect middle of those options.