June 13, 2016
I bought this car seat a few weeks ago from Buy Buy Baby. It was an opened box, discounted. The floor rep assured me nothing was wrong, other than it was a return. I brought it home, and loved the car seat! Beautiful, safe, comfortable for my 8 month old, and best part yet, easy to clean! However, the information panel on the back was broken, hence the return, I'm sure. Instead of lugging the car seat back to the store, I called Chicco directly. After showing proof of purchase, Chicco mailed me the panel free of charge! The company was easy to deal with, and they did not give me any hassle to replace this part. Definitely would buy from their company again! I can't say much on installation, as my husband installed it, but I will say he stated it was quite simple. As far as comfort, my son loves it thus far. He looks comfortable, and is no longer crying in the car as much.
* This product review was collected by the manufacturer.