Amazingly easy to use travel system and great service from Albee!
January 21, 2016
I recently purchased this travel system after doing my research and deciding to go with the Keyfit 30, as it's one the safest seats on the market, and it goes up to 30 pounds. It was a definite bonus to be able to find a matching travel system where the stroller can also be used independently of the carseat. When I first received the shipment, I struggled with the giant, 50 pound box that FedEx left for me to deal with. I didn't open the box right away, as this was during the holidays. A few weeks later when I went to assemble everything, I noticed there was a broken clip on the stroller frame, making it unusable. I contacted Albee customer service and immediately, they scheduled a FedEx pick up for the return of the broken one. They also sent out a replacement order, for the same thing. Once the new order was delivered, I was quick to open, inspect, and put together the new stroller. Aside from the somewhat confusing directions, I was able to get it all together without any issues and it only took about 30 minutes by myself (being pregnant). The ease of use is great, it isn't complicated and it's pretty self explanatory on how to use everything, including attaching the carseat in the stroller. I haven't used the product with a baby yet, but I am certain that I will be pleased with it once we do. I previously did my research on these products and their safety. I found Albee Baby online and this was my first purchase with the site and I will certainly be a returning customer!