Can Purchase on Site, but Not Actually Available
October 15, 2022
The site allowed me to purchase this and I received a confirmation email saying it would take 5-7 business days to receive, however, when that timeline came and went I called Baby Jogger about it and was vaguely told that while this was in stock - they didn't know when they'd be able to ship the product. Baby Jogger should proactively be letting people know this, not waiting for us to call in, wondering where our shipment is. The person I spoke with was nice but unable to offer any real solution, which was frustrating given that this is the last place you can purchase the second seat kit for the LUX model now that it's been discontinued.
This product review was collected by the manufacturer.