In tears, extremely dissapointed.
March 14, 2017
We generally love baby jogger products. We've had a City Elite stroller for 5 years, and I just yesterday bought a new Mini GT Double since we had our third child. The stroller is excellent, however the universal carseat adapter and "d" bar which I spent nearly $200 extra to get, make the stroller unusable for us. I am really shocked at how poorly designed the adapter is. We have a Graco Classic connect carseat and it worked very well with my City Elite and the adapter bar was nice and compact. Unfortunately GT double universal carseat adapter system is enormous, and seems very unstable, and it won't fold properly. I drove over 2 hours to a different city to get this today. We need to fly tomorrow with our 2 week old and 19 month old, and 4 yr old, because of emergency family illness, and I thought this would make life easier. Instead I'm in tears with frustration over this system, and the store won't offer a refund. In addition I bought the glider board, and it's impossible for 4 yr old to standup because of the stroller handlebar, not to mention you can't move backwards with it or the wheels go wonky, and it doesn't fold up. Why do they say these two accessories work with the GT double? They don't. Had I seen them out of the box in the store I would never have bought them. I thought I was a smart consumer, but these were horrible choices. I very much hope Baby Jogger can offer some resolution, and I hope my comments help others avoid these two products.
* This product review was collected by the manufacturer.