Terrible Customer Service
November 13, 2019
i bought this swing a few years back for my daughter, who didnt enjoy it much, so we used it for maybe a month or 2, and stored it away properly- just the way it came.I just pulled it out of storage to get it ready for our baby on the way, and when in tried to plug the cord into the base, it sparked and started smoking. This swing was barely used, and stored away well. There is no reason this should happen. When i called customer service they said they cant do anything since my 1 year warranty was over. They wouldnt even give me any sort of discount to repurchase the base of the swing, which alone, costs $115! Very frustrated. definitely wont be purchasing any other products from 4moms.
This product review was collected by the manufacturer.