I love the simple white color and design that fits well in the small kids bedroom (toddler and baby share). I also like the lock (keeps toddler out and smells in). Customer service were super kind and helpful.

We have been using this for two years now and it simply works. It's easy to use and traps 100% of the nasty odors we all know our babies create. I also love that it doesn't require special bags, parents have enough to remember as it is. And I'm sure I've saved a bunch of money not needing to buy specific bags. I even had a piece break about a year and a half in and their customer service was phenomenal! We got it all worked out in no time at all. Definitely buy this. It's been worth every penny.

Great customer service. Great product. Thanks so much!

I recommend the Ubbi diaper pail to all my expecting friends. It's a well made product that allows you to use regular trash bags that you already have in house so one less this to have to think about making sure to have stocked up, and much more affordable. I recently had an issue with my Ubbi and contacted customer service. They were very thoughtful in their service and I felt like I was getting personal care which is rare these days. They totally fixed my issue and made me an even more loyal customer. Great product, great company.

Besides the product being great, the costumer service is awesome!

Love the style of this unit and the stainless is the best for odor reduction. Also GREAT customer service!

The pail we bought for my son had a malfunction. I emailed ubbi explaining what what going on. They gave me tips to try and i had done them. They quickly made it right and got me a replacement pail. They were so helpful, quick to respond, and made this process so easy. 10/10 recommend this pail and company.

I was directed to purchase a diaper pail and accoutrements for my wife's niece's baby shower. I purchased the highest rated in numerous reliable reviews and I have my fingers crossed because I am a fatherless guy who knows nothing about diaper pails or baby poop. I just hope my entire order got there because UBBI has no confirmation of delivery. Why is that

We love the quality of the steel pail and the assurance that the smell does not reach outside. It is beautifully designed outside to match any interior decor in the nursery. It is also so convenient with the inside structure to replace bags without a sweat. It's a plus that you can use any big garbage bag replacement.

This diaper pail is one of the better diaper pails out there compared to other competitors. What stands out is that you can use your own plastic bag. I do believe the steel pail does handle smells better than others as well.

I bought the Ubbi for my new grandaughter, my son and his girlfriend. They really like it,

We had this product for 1.5 years and then the lid did break. Customer service is excellent and had us back up and going in no time. Couldn't be better.

We have nicknamed our Ubbi Diaper pail "the poop castle". It's a fortress keeping the stinkiness of dirty diapers sealed in tight. It gets the job done and has a nice minimal design that works without any complicated gadgets or baggies. Love it!

Great product! I've been using this product for almost two years and have been extremely pleased with it. I've even recommended it to other families with newborns as well.

I got my pail a month ago and the marble feature is so beautiful. It looks great in our bathroom and locks out the smell extremely well! The customer service was also exceptional as I had a few questions prior to my purchase.

Love our Ubbi, unfortunately the handle starting breaking a year in. Customer service responded promptly and replaced it without hassle.

We own three of these and they are wonderful! Customer service is also the best we've ever dealt with. Highly recommend.

I purchased the Ubbi Diaper Pail primarily to avoid having to keep purchasing the refill bags for the other diaper pail we previously had. However, after receiving the Ubbi and realizing the size and design fit us much better, my husband and I agreed that the Ubbi was a great purchase. The capacity for diapers is large and we like being able to use our own bags instead of buying expensive refill bags. Plus, the ease of just sliding the lid open with one hand (and locking it so our 2 year old stays out!) is very helpful. With a few questions answered by Ubbi's wonderful customer service, I am impressed. Overall, it was a great purchase!

Love the simple and modern design. Doesn't look like a frumpy diaper pail.

We received the replacement Ubbi a few weeks ago and we are still having a smell issue. We are probably going to purchase a different brand since this is our second Ubbi with an odor issue.

Love my Ubbi! I was putting the trash bag around the lid, but after having a smelly nursery realized it was on wrong. It goes over the white flap inside. Now, NO SMELL! Big party in my house. I love how the Ubbi doesn't require special bags or deep cleaning to remove smells. Just use it as instructed and it works!

I received this pail as a shower gift and really liked it! A little over a year later, part of the hinge broke (for no reason that I could find). A quick email with customers service and they sent me a new pail! The new one is working great.

Best diaper pail ever. I'm so glad we decided on purchasing this product. The handle broke after 6 months of use and their customer service was amazing. They immediately sent me a brand new one.

Got one years ago for first child. Had second baby 3 years later and the top hinge broke. It was outside warranty time but gave me AMAZING customer service and a coupon to help with the purchase of a new one. Happy camper indeed

I never knew I could love a pail as much I do this one! Compared to others on the market, this one is sleek, retains the smell (until you open it!), easy to open and load. I love that you can use any trash bags but still buy the Ubbi bags because they are large and easy to tie.

I love the look of the diaper pail, and love that you don't have to buy special bags for it. I will say that you do need to change it out about 2x a week, because it can smell! To clarify, the actual pail can smell, it really does keep the smells inside. Also, when I had issues/questions, they had excellent customer service.

I am on my second Ubbi pail and for the price this is not worth it. For newborn diapers it was totally fine but once my little one starting eating solids, the diaper pail simply cannot contain the stench. It reeks beyond believe. I have had to throw two expensive pails out. Do not waste your money.

I originally had an issue with my first Ubbi I contacted Customer service and they sent me a brand new one with zero hassle... By far this is the best baby pale I have ever had or owned. You will not be disappointed

Our diaper pail lasted for a little over a year before part of the plastic hinge broke. I was impressed and grateful for Ubbi's customer service - they asked for some information and replaced the pail for just the shipping fee. The pail is easy to use and easy to clean because of the material and the design. I like that I can smoothly open and close it with one hand. We purchase the replacement bags because they aren't expensive and they last a long time, but it's nice to have the option to use whatever bag we have on hand in case we run out.

There was an issue with our Ubbi pail not sealing properly. The team quickly responded to my issue, making sure my claim was legitimate and replaced it with a new one. Our new pail is great! We are very happy with this product and the team

I have tried 2 other pails over the years, and the Ubbi diaper pail is the best! It is beautiful, stylish and matches my daughters nursey perfectly. It keeps the odor in much better than any other pail, and you can use your own trash bags instead of needing to buy special ones like other brands. So happy with this purchase, I highly recommend this brand!

We love our Ubbi! The diaper pail is such a necessity in our home that when a tiny piece broke inside and hindered our ability to close it tightly, we contacted the company immediately for a replacement. The customer service is top notch. We received a new product in a week, and are very happy with the experience.

We've had the ubbi for a few months now. After issues with our first one, we got another. Overall the smell is contained to the inside of the pail, but once used the inside smells so bad that I hold my breath when opening. i like that it locks so my two year old can't open it and that you don't have to buy special bags and to go in it.

This is the diaper pail that I keep going back to with all of my kids! It does such a great job keeping the room fresh. There's plenty of space and I like that I can use my own garbage bags. Highly recommended!

We've always loved our Ubbi diaper pail because of how sleek it looks, and how well it traps those diaper smells. When we had an issue with ours, the customer service rep we worked with was truly amazing. Rachel was kind and helpful. Ubbi is the best and very well made, but also what keeps us buying is their customer service. Thanks!